Forcontact Europe SA
Forcontact Europe is a Swiss company specializing in strategic and operational marketing services as well as call center services with added value.

Cymphony
Cymphony is an outsource contact company, with a focus on supporting businesses of all sizes to grow by keeping them connected to their customers. Our team have handled more than 4.5 million calls and have spoken for 8.7 million minutes, so we�re really well positioned to handle your customers' needs.
Based in Crewe, but operating throughout the UK, we provide call answering, webchat, admin and PA services to builders, hairdressers, energy suppliers, physiotherapists, tutors, vets, even umbrella manufacturers. In fact, you'd find it difficult to find a sector we don't work in, where keeping connected is key to success.
We obsess about our clients and their customers. Everything we do starts with a customer need and works backwards from there. By working this way, we believe we're able to offer a service which is second to none.
From the outset, we take the time to understand our clients and their businesses and we use this knowledge to create services that work brilliantly. No one-size-fits-all products. No cookie-cutter solutions. This is about delivering a world-class service which fits around the way our clients want to do business.
With a keen focus on the future, in 2020 Cymphony became the first company in their field to achieve a net-zero carbon status.

The Contact Company
Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes. We remove unnecessary obstacles, avoid needless jargon and save businesses time and money.
Our proven cost-effective, time-saving strategies are trusted by clients throughout the UK and beyond; whether they�re new to outsourcing, looking to change providers or relocating their customer services.
We work with you to address your customer contact needs, suggest and implement change and provide your customers with the best possible customer experience, every time.
As a British-based, dedicated customer contact centre, we:
Provide ongoing support and guidance throughout the transition process for businesses outsourcing their customer contact operations for the first time.
Help organisations relocate offshore operations back to the UK with minimal upheaval and disruption.
Respond to seasonal commercial requirements, scaling agent numbers up or down to meet periodic demands, with no detriment to service quality.
#CX #CustomerService #Outsourcing #TCCUK
CallCare
CallCare is your outsourced contact centre and customer service partner. Enhancing your customer experience, aiding productivity, and supporting you in building a stronger future for your business.
Since 1998, CallCare have been supporting organisations from both the public and private sectors, with omnichannel customer experience solutions, round the clock.
By outsourcing calls to CallCare, our clients benefit from more time and flexibility to focus on core business, safe in the knowledge that their calls are handled by our professional operators, 24 hours a day.
Whether you require ad-hoc support to capture an overflow of calls to your switchboard or a 24/7 Emergency Helpline, CallCare can assist you. We tailor our services to meet your exact requirements, ensuring a seamless service that maintains your company's reputation for high quality.

Verbatim Telephone Answering Service
Call Answering and Web Chat from The Phone Answering Specialists.
If you don�t know us already, we�re Verbatim. A phone answering and web chat service, here to answer any calls made to your business just as they should be � in a friendly and professional manner. With over 23 years of experience, we�re here to improve your service levels and give the personal touch to your organisation, meaning no more missed sales enquiries and no more need to rely on a dreaded answer phone.
The Personal Touch
If you�re picturing a room filled with hundreds of telephone agents, think again. We�re a family-style firm offering a truly personalised service for all your customers. We can even identify and automatically recognise your VIP clients and treat them accordingly.
Flexibility
And there�s more good news � whether you�re a one-man band or a large corporation, we can be as flexible as you need. We'll support the way you want to work; as an overflow service, a full-time PA or receptionist service, or when you simply need to work through the day without any interruptions.
6-Week Money-Back Guarantee
Still need convincing? We�ll happily give you a 6-week trial so we can prove ourselves to you. We�re a friendly bunch so why not give us a call to see how a telephone-answering service from Verbatim can help.
Woven
Dedicated and shared contact centre outsourcing operations. Sales and Service. Inbound and Outbound. Going above and beyond for your customers across all channels. A Network of UK-based Call Centre sites. Delivering exceptional experiences for 20+ years. Our people are your people. You can trust us to look after your customers as if they were our own.
Our people are immersed in your brand from day one. Recruited to match your brand DNA. True advocates of your products and services. We handle every contact to the highest quality standards in a flexibly scripted environment with quality assurance apps and insightful .
We increase your sales and help your customers love you even more.